MyOrea – your digital gateway to the world of OREA
OREA Hotels & Resorts is a leading Czech hotel chain with more than 20 hotels across the country, ranging from city hotels to mountain and spa resorts, focused on quality services, comfort, and experiences for individuals, families, and businesses. Together we created a digital hotel stay guide – the MyOrea web application.
UX/UI design Backend development (Node.js) Frontend development (React.js) DevOps & QA
our mission
The Stay Guests Deserve
Our mission was to change how guests experience their hotel stay. Together with OREA, we set out to create a digital environment where everything a guest needs is right at their fingertips – no lines, no paperwork, no unnecessary waiting. We aimed to boost guest comfort while also simplifying operations for hotel staff.
the challenge
The Offline Experience Isn't Enough Anymore
Modern guests expect a smooth, fast, and intuitive experience. OREA faced the challenge of digitizing key moments of the stay, like check-in, access to hotel information, or service booking, while maintaining a personal touch and high service standards. The solution had to work across the entire hotel network and adapt to various guest types and devices.
the solution
A Web App That Greets Like a Front Desk
We created MyOREA – a web app that works seamlessly across devices with no need to download anything. Guests can log in easily via email or their Google/Apple accounts and access all information related to their stay, from online check-in and reservation details to service ordering and mobile payments. The app is integrated with essential hotel systems such as HotelTime and Discovery, and is managed via a simple admin interface for reception and staff.
Peter Baláž
Head of digital, Orea Hotels
"In just three months, we had an MVP in hand that genuinely sped up check-in and elevated our digital service to the next level. Development moved quickly, with a focus on simplicity, a mobile-first approach, and seamless integration with our internal systems. This allowed us to launch the app fast and start collecting direct feedback from guests. Within 12 months, we doubled not only the number of digital check-ins, but also payments and add-on orders. Reception lines grew shorter, staff gained more time for personalized guest care, and overall satisfaction as well as stay ratings went up. Thanks to a clear goal and the right partner, we delivered a solution with a tangible business impact."
Interested in collaboration? We will get in touch with you.
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